To process these transactions manually would take several months hence this is not an option. we need to be able to automate the generation of unique one-time-use coupon vouchers and automate voiding these vouchers when the "refund by check" option is chosen. we need to automate the check writing process and 2. In this regard, we are faced with complex programming requirements: 1. In order to accomplish the monumental task of processing more than three thousand refund transactions I have purchased sophisticated e-mail software to make the above choice effortless. We will be providing you with the choice of either 1) a refund by check sent by First Class Mail (no human being will have to have access to your credit card number) or 2) two coupon code vouchers, one for the price you paid plus a modest bonus and another for a free magazine from a special group of popular magazines. In similar situations publishers have gladly accepted our orders received prior to their request that we raise our price. Orders received in August for those titles are not going to be processed by the publisher until January or February, 2004!
This also appears to be the case for two of its other publications where new subscription orders are being held back for upwards of 26 weeks before being fulfilled. It appears that the publisher has met its circulation guarantees for its advertisers and no longer needs new subscribers. The consequence is that we received more than three thousand orders for Entertainment Weekly during the several days after this decision was made and the moment we were first informed that the title would no longer be fulfilled by the publisher when we removed this title from our offerings.ĭuring the period since your placed your order until now, we have been attempting to persuade the publisher that it is not in its best interest to alienate 3,000+ readers who want its publication, however to no avail. We were not provided with ample time to remove our listing for Entertainment Weekly from our website hence your order was received after the publisher made its decision to reject new orders. I regret to inform you that your order for Entertainment Weekly for which you paid $3.95 can not be fulfilled because the publisher does not want you as a subscriber if you pay anything less than its full price.Īfter two years of selling this title at our low out-of-pocket cost, the publisher informed us that it does not want sponsored circulation.
0 kommentar(er)
